I want to disable call forwarding and conference feature in CCM 4.2 i.e. user access to IP phone. Is it possible to do so for all users .Also, I would like to disable the same for individual IP phones.
To add a little to the great info from Anad (5 points for your good work Anad!). This question came up very recently and here is a clip of the solution to try;
You can configure a new "custom" Softkey Template for the "Idle" state that does not include CFWDALL and the "Connected" state the does not contain Conference. After you apply this new template to the phones they will no longer have access to Call Forward All. here is how to create the new Softkey Template (using the default Template as your starting point). Anyways here are the 2 methods involved;(1 to change existing non-standard softkey template and 2 to change the softkey template that a group of phones is using - with BAT)
**You can make changes to custom, nonstandard softkey templates that you create**
Updating a Softkey Template
Use this procedure to update a nonstandard softkey template that you created. You can update the template name, description, application soft keys that are supported, and the softkey layout.
The Softkey Template Configuration window displays.
Step 3 Update the settings that you want changed (such as adding an application softkey set or the softkey layout). See the "Adding Application Softkeys to Nonstandard Softkey Templates" section and the "Configuring Softkey Positions in a Nonstandard Softkey Template" section.
Step 4 Click the Update button.
The Softkey Template Configuration window redisplays with the softkey template updated.
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