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CCM 5.0.4 : Databse Error after installation

ruebenvads
Level 1
Level 1

Hi Friends,

I've just completed installing cm5 on a MCS 7815 server, the server is not connected to any network just stand alone for staging purposes. However, I noticed when I start configuring the system configs, ie, ccm system config, server, group, date/time group.. I get a error message as below:

Error occurred while retrieving information from database. java.sql.

SQLException: com.informix.asf.IfxASFException:Attempt to connect to database

server (xxx_xxx_pri_ccm) failed.

This error pops up whenever I try to call up any search results or execute any configuration.

I have restarted and reinstalled the CM 5 already 3 times and yet no success.

Some help will be well appreciated.

thanks in advance

3 Replies 3

Chris Deren
Hall of Fame
Hall of Fame

Did you install it as the first node in the cluster?

Chris

Yes I did, as thhe requirement is for one Publisher only.

Eric Krieger
Level 1
Level 1

As fas as I know, this is due the lack of a active network interface, and because of this, your IP address is also "unavailable".

Connect your NIC to an active network port (Hub or something) and please try again.