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CCM 5.0.4a Inconsistent Device Status

I have a CallManager 5.0.4a cluster where the devices status on the subscribers is inconsistent. On SUB1 Phone A registered but the status for Phone A on SUB2 is Unknown.

The publisher also shows a status of unknown for Phone A. I can make and receive calls on Phone A with no issues.

What could be causing the inconsistent phone status on the different servers in the cluster? A problem with ICC?

1 REPLY
Hall of Fame Super Red

Re: CCM 5.0.4a Inconsistent Device Status

Hi Joseph,

I think a good place to start would be to check out the Db replication between the Pub/Subs using the built-in tool in CCM 5.X that Mahesh refers to in this recent post (Thanks Mahesh)!

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=General&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.1ddf63bd/2#selected_message

Hope this helps!

Rob

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