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CCM 5.1 and Event viewer

mightyking
Level 6
Level 6

Hello Folks,

Our CallManager (5.1) went down for 5 minutes and came back agin. I would like to see the log file as we could see in the event viewer with the versions prior to 5.X in order to undrstand the reason. How can I access the event viewer in CCM 5.1? When I access the server from the consol port or ssh, this is all I can see.

admin:

help

quit

show*

set*

delete*

unset*

file*

utils*

run*

It looks like we can't do any troubleshooting from the consol port, am I wrong? Is there any documentations which allow troubleshooting from the server itself?

Thanks,

2 Replies 2

gogasca
Level 10
Level 10

Use RTMT Syslog Viewer

jbarcena
Level 9
Level 9

Pretty much all the information that you need to troubleshoot CCM 5.X and 6.X can be accessed using the Real Time Monitoring Tool (RTMT) including the Event Viewer.

HTH

Jorge

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