Is anyone else having issues with import of device profiles under BAT 126.96.36.19900-2? If so any fixes???
Two problems -
1. A subscribed service keeps going missing from a device profile template. Import of users means that no user has an extension mobility service subscribed so cannot logout.
2. Nice touch with the new BAT is that you can add the subscribed service in the excel spreadsheet - shame is that this doesn't work either and doesn't import the service so have the same problem - a user can't logout via the phone.
Failing a fix can anyone provide details of accessing the database externally to add the service manually - the AXL SQL utility is not the friendliest piece software and adding the service one by one is not an option.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...