ccm 5.1 integration with Philips PBX-call priority issue
I have integrated ccm 5.1 with Philips PBX .In CCM,we have some users who are using CIPC and they have phones with same extension in Philips PBX also.so when i am calling them from another site which is registered to ccm ,call will go to CIPC Phone only.if the cipc is not registered ,then caller will get busy tone.call not passing to Phones whch are in PBX,even if the extension is same.
Re: ccm 5.1 integration with Philips PBX-call priority issue
Experiment with call fowarding on the CIPC device. Set the CIPC devices call fowarding when unregistered to send the call to the Philips PBX using a calling search space that has the Philips PBX route pattern partition but not the CIPC DNs partition.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...