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New Member

CCM 5.1 OS Administration Page Empty

Hi,

When going to the OS Administration page through Callmanager Administration, I get a page that is empty and states:

Directory Listing For /

Filename Size Last Modified

Apache Tomcat/5.0

This happens as well when going to https://ccm-ip-address/iptplatform. In both instances, I do not get a prompt for username and password authentication.

Any ideas?

Thanks in advance.

2 REPLIES
Bronze

Re: CCM 5.1 OS Administration Page Empty

Is this a new install ? the server or any services been reset ? what exact CallManager build?

New Member

Re: CCM 5.1 OS Administration Page Empty

Just to follow up, it is new install, server and services were reset. CM 5.1.2.3000.

TAC fixed the issue, it was a corrupt iptplatform directory. You have to get root access to CM and delete the iptplatform directory. Then stop Cisco Tomcat service and restart the service. The iptplatform directory gets rebuilt after restarting the service.

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