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CCM 5.1 TSP problem

12/13/2007 11:47:47.574 CiscoTSP001.tsp| CSelsiusTSPUIMsgGetInfo::ProcessTSPUIMsgGetInfo() *ERROR* InstanceID not present in registry|<LVL::Error><MASK::0001>

12/13/2007 11:47:48.966 CiscoTSP001.tsp| CQBEHelperBase::ProviderOpen() *ERROR* Provider open failed. result=-1932787595|<LVL::Error><MASK::0001>

Hi,

when I installed TSP 5.1 (1.3) into the third party product, I am getting error like above in the log of TSP.

What I did before that email:

1)Restart CCM

2)Changed the CTI User(Application User)

Could you any advice?

Thanks

1 REPLY
New Member

Re: CCM 5.1 TSP problem

CSelsiusTSPUIMsgGetInfo::ProcessTSPUIMsgGetInfo() *ERROR* InstanceID not present in registry|<:ERROR><:0001>

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