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New Member

CCM 6.0 Enterprice parameters

Hi. In system -> enterprice parameters

auto attendant installed and ipcc express installed have count false. And i don't find how active this parameters. how me install this options.

1 ACCEPTED SOLUTION

Accepted Solutions
Green

Re: CCM 6.0 Enterprice parameters

DO you in fact perform the IPCC AA integeration?

If so which version,

4 REPLIES
Green

Re: CCM 6.0 Enterprice parameters

DO you in fact perform the IPCC AA integeration?

If so which version,

New Member

Re: CCM 6.0 Enterprice parameters

thanks. let ok.

New Member

Re: CCM 6.0 Enterprice parameters

Hi all

I have same problem. Please tell me how to change IPCC Express intalled into true?

Thank

New Member

Re: CCM 6.0 Enterprice parameters

I did have this issue with an IPCC install not setting the database parameters. My issue was on CCM5.0, but I would expect it to be similar under 6.0.

Run the following query on your CM

admin:run sql select paramname,paramvalue from processconfig where paramname like '%nstalled%'

If you get the following response :

paramname paramvalue

================ ==========

AAInstalledFlag F

IAQInstalledFlag F

Then try this:

run sql update processconfig set paramvalue="T" where paramname like '%nstalled%';

That corrected it for me.

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