CCM 6.0 Enterprice parameters

[sun_sazanov]

Hi. In system -> enterprice parameters

auto attendant installed and ipcc express installed have count false. And i don't find how active this parameters. how me install this options.

[gogasca · Accepted solution]

DO you in fact perform the IPCC AA integeration?

If so which version,

[sun_sazanov]

thanks. let ok.

[Thucnk_FPT_FIS_6]

Hi all

I have same problem. Please tell me how to change IPCC Express intalled into true?

Thank

[habgooda]

I did have this issue with an IPCC install not setting the database parameters. My issue was on CCM5.0, but I would expect it to be similar under 6.0.

Run the following query on your CM

admin:run sql select paramname,paramvalue from processconfig where paramname like '%nstalled%'

If you get the following response :

paramname paramvalue

================ ==========

AAInstalledFlag F

IAQInstalledFlag F

Then try this:

run sql update processconfig set paramvalue="T" where paramname like '%nstalled%';

That corrected it for me.