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Silver

CCM 6.1 Cannot access CAR

I am getting an error when trying to access the web service for CAR.

Please see image

I have deactivated and activacted the serivce with no luck. It was working last week and now nothing.

What else can I check?

3 REPLIES
New Member

Re: CCM 6.1 Cannot access CAR

Try removing the :3443 from the URL. When I access mine it does not have the :3443 in it.

Hope this helps but it surely won't fix the issue since it appears as though it always navigates to that page. Are you accessing the page from the Servicability page using the Tool > CDR Analysis and Reporting?

Travis

Silver

Re: CCM 6.1 Cannot access CAR

via the servicability page and direct url.

Silver

Re: CCM 6.1 Cannot access CAR

I found in the Control Center - Feature services the status is not running.

see pics

I try starting it and it says started but never really starts.

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