Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

CCM 6.1 error

Hi. I have CCM 6.1 and after reboot i don't can open page http://ccm. On command "utils diagnose test" i see next result "est - tomcat: Error: tomcat keystore corrupted Please use remote account to login and do

"/root/.security/tomcat gen_tomcat_selfsigned.sh"

"

You can help me fix it?

2 ACCEPTED SOLUTIONS

Accepted Solutions
Cisco Employee

Re: CCM 6.1 error

have you done as instructed by the error???

Please use remote account to login and do

/root/.security/tomcat gen_tomcat_selfsigned.sh

CSCsi51295

CM 5.1 - Tomcat web certificate regeneration fails

CSCsm44886

Install fails with comma in a cert field, causes Security config failure

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Cisco Employee

Re: CCM 6.1 error

Slava,

Feel free to contact TAC to have them perform the diagnosis and correction of the problem via the remote account. The appliance model of CUCM means that all of us non-TAC folks a level of access that does not provide root access.

Regards,

Michael.

4 REPLIES
Cisco Employee

Re: CCM 6.1 error

have you done as instructed by the error???

Please use remote account to login and do

/root/.security/tomcat gen_tomcat_selfsigned.sh

CSCsi51295

CM 5.1 - Tomcat web certificate regeneration fails

CSCsm44886

Install fails with comma in a cert field, causes Security config failure

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: CCM 6.1 error

Thank's.

Sorry i don't know, how i can use remote account. You can say me it?

Cisco Employee

Re: CCM 6.1 error

Slava,

Feel free to contact TAC to have them perform the diagnosis and correction of the problem via the remote account. The appliance model of CUCM means that all of us non-TAC folks a level of access that does not provide root access.

Regards,

Michael.

New Member

Re: CCM 6.1 error

Thank you.

221
Views
0
Helpful
4
Replies