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Community Member

CCM 6.1 Music on Hold Playlist

We wold like to configure voice messages into a playlist and use as music on hold.  We would like to set it as a playlist so we can easily add or delete each type of promotional message without having to re record all messages.  Is this possible? If so how?

3 REPLIES
VIP Super Bronze

Re: CCM 6.1 Music on Hold Playlist

Not possible. You will need to use a third-party software utility such as Audacity to mix the individual files into a final single WAV file that you then upload to CUCM.

Cisco Employee

Re: CCM 6.1 Music on Hold Playlist

You can always use the external MOH audio source. Just plug in your ipod with the playlist.


HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
VIP Super Bronze

Re: CCM 6.1 Music on Hold Playlist

Just be careful not to use commercial music if you do this. You legally have to buy additional licenses to play anything that has a copyright that you do not own via MoH. Check with your legal counsel for details depending on your country.

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