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Community Member

CCM 6.1 Service Cisco License Manager Not Running

Hi. I have CCM 6.1 and i have Units Remaining (-5), and Service "Cisco License Manager" has status "Not Running". When i want remove not use phone i see error message

"Error occurred. One or more record did not get deleted. [4911]Unable to connect to the license manager"

You can help me fix it

3 REPLIES
Silver

Re: CCM 6.1 Service Cisco License Manager Not Running

Restart Licensing Service Manager. If you go to the CallManager Serviceability page, and then from the Tools pull down, select 'Control Center - Network Services' and select the Cisco License Manager and then click on the restart icon.

Community Member

Re: CCM 6.1 Service Cisco License Manager Not Running

hi. thank's for you answer, but i resolve this problem. I remove and install license file.

Community Member

Re: CCM 6.1 Service Cisco License Manager Not Running

I've had the same problem. Restarting the service resloved the problem.

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