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CCM 6.1 Service Cisco License Manager Not Running

sun_sazanov
Level 1
Level 1

Hi. I have CCM 6.1 and i have Units Remaining (-5), and Service "Cisco License Manager" has status "Not Running". When i want remove not use phone i see error message

"Error occurred. One or more record did not get deleted. [4911]Unable to connect to the license manager"

You can help me fix it

4 Replies 4

irisrios
Level 6
Level 6

Restart Licensing Service Manager. If you go to the CallManager Serviceability page, and then from the Tools pull down, select 'Control Center - Network Services' and select the Cisco License Manager and then click on the restart icon.

hi. thank's for you answer, but i resolve this problem. I remove and install license file.

I've had the same problem. Restarting the service resloved the problem.

How do you remove the license?