I currently have my CCM 7 doing an ldap search to the default users CN. I would like to change that, so I went to system-->ldap-->ldap directory-->add, then filled out the ldap directory info, synch schedule, and ip of server. When I was done I went to a phone and looked up a user in the corporate directory, so it appears correct, since I can view info from AD. The problem I am having, is when a user browses to the CCM and tries to log in (http://ip-of-ccm/ccmuser), I am getting a "log on failed" message. I tried giving the "ldap manager" I setup the proper rights in AD, but that didn't help. This does work in the default users CN, does anyone have an idea of what I am doing wrong?
That was already checked off, but you pointed me in the right direction.
in system---->ldap----->ldap authentication I had "LDAP User Search Base" pointing to cn=user,dc=domain,dc=domain so I guess it couldn't find it because the new location was ou=phone,ou=newusers,dc=domain,dc=domain. I changed it to dc=domain,dc=domain and it worked! Thanks
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