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New Member

CCM 8.5 - Open LDAP integration, 'phone number' field issue

Hi All,

I'd like to ask your support/advice for the following 'strange' behavior we're facing.

As reported by "Cisco Unified Communications Manager Administration Guide, Release 8.5(1)", LDAP Directory Configuration section, the 'Phone Number'

field should be selectable between two values, namely 'telephoneNumber' and 'ipPhone'.

Here comes the issue: CCM doesn't give us any choice since 'telephoneNumber' is fixed and cannot be changed.

Is there any limitation related to the specific LDAP DB we're selecting (Microsoft, Open LDAP, etc...) or is there something else we're missing ?

... attached you can see a couple of screenshots to have a better view of what we're talking about ;-)

Thanks a lot !

- Andrea

  • IP Telephony
Everyone's tags (2)
1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

CCM 8.5 - Open LDAP integration, 'phone number' field issue

Hi Andrea,

I think you are seeing this restriction;

Table 17-4     Synchronized LDAP Attributes and Corresponding Unified CM Field Names 

Unified CM User Field
Microsoft Active Directory
Netscape, iPlanet, or Sun ONE
OpenLDAP1

User ID

One of:

sAMAccountName
mail
employeeNumber
telephoneNumber
userPrincipalName

One of:

uid
mail
employeeNumber
telephonePhone

One of:

uid
mail
employeeNumber
telephonePhone

First Name

givenName

givenname

givenname

Middle Name

One of:

middleName
initials

initials

initials

Last Name

sn

sn

sn

Manager ID

manager

manager

manager

Department

department

departmentnumber

departmentnumber

Phone Number

One of:

telephoneNumber
ipPhone

telephonenumber

telephonenumber

Mail ID

One of:

mail
sAMAccountName

One of:

mail
uid

One of:

mail
uid

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/7x/directry.html

Cheers!

Rob

"Show a little faith, there's magic in the night" - Springsteen

"May your heart always be joyful And may your song always be sung May you stay forever young " - Dylan
6 REPLIES
VIP Super Bronze

CCM 8.5 - Open LDAP integration, 'phone number' field issue

Hi,

If you want to change the telephoneNumber field on an already defined LDAP system in CUCM, you will need to delete it first. Once you delete it and then re-add it, you can then change the field to IPPhone field.

Once you configure a LDAP system type, the field you choose cant be altered unless you delete and re-configure it

Pls rate useful posts

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
New Member

Re: CCM 8.5 - Open LDAP integration, 'phone number' field issue

Hi and thanks for your reply !

... unfortunately this is a brand new installation and we have no already defined LDAP system/integration.

What we noticed is that the only LDAP Systems, which allows you to select 'ipPhone' as the 'Phone Number value', are Microsoft's ... if you pick up Open LDAP instead, there's no choice (the drop down list doesn't show at all).

From this perspective, it really looks like a software limitation when using non Microsoft LDAP servers.

- Andrea

VIP Super Bronze

CCM 8.5 - Open LDAP integration, 'phone number' field issue

Yes I agree probably open LDAP does not support IPPhone field

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
New Member

CCM 8.5 - Open LDAP integration, 'phone number' field issue

... at least from LDAP docs, it looks this system should support the IPPhone field ... probably there's something wrong in the way this application and CCM exchange related data so it has been removed/limited.

Thanks anyway !

- Andrea

Hall of Fame Super Red

CCM 8.5 - Open LDAP integration, 'phone number' field issue

Hi Andrea,

I think you are seeing this restriction;

Table 17-4     Synchronized LDAP Attributes and Corresponding Unified CM Field Names 

Unified CM User Field
Microsoft Active Directory
Netscape, iPlanet, or Sun ONE
OpenLDAP1

User ID

One of:

sAMAccountName
mail
employeeNumber
telephoneNumber
userPrincipalName

One of:

uid
mail
employeeNumber
telephonePhone

One of:

uid
mail
employeeNumber
telephonePhone

First Name

givenName

givenname

givenname

Middle Name

One of:

middleName
initials

initials

initials

Last Name

sn

sn

sn

Manager ID

manager

manager

manager

Department

department

departmentnumber

departmentnumber

Phone Number

One of:

telephoneNumber
ipPhone

telephonenumber

telephonenumber

Mail ID

One of:

mail
sAMAccountName

One of:

mail
uid

One of:

mail
uid

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/7x/directry.html

Cheers!

Rob

"Show a little faith, there's magic in the night" - Springsteen

"May your heart always be joyful And may your song always be sung May you stay forever young " - Dylan
New Member

CCM 8.5 - Open LDAP integration, 'phone number' field issue

... bingo ;-) !

Indeed Rob you found where the issue comes from ... and it's indeed a limitation.

Thanks guys for your support !

- Andrea

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