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CCM Backup Problem

islam.irshaid
Level 1
Level 1

Dear Networkers,

I am facing a problem when I try to backup our CCM, software version is 5.1.2.1000-11, it seems that the Host key verification.

I upgrade the CCM, and the problem still occurs.

on the other hand , we have another cluster and I can take the backup. Therefore ,there is no problem with the SFTP server.

here is the log file from CCM

---------------------------------------------

Status

Status:Ready

Log File: 2008-03-17-09-11-22_b_hulul-ccm_ccm_tct.log

=====================================================

Server : HULUL-CCM

Feature : CCM

Component : TCT

Time Completed: 2008-03-17-09-11-23

Result Code : 4

Result String : ERROR

=====================================================

/usr/local/cm/conf/TraceCollectionJobList.xml

Backup failed

----> BEGIN Standard Output

----> END Standard Output

----> BEGIN Standard Error

Pseudo-terminal will not be allocated because stdin is not a terminal.

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

@ WARNING: POSSIBLE DNS SPOOFING DETECTED! @

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

The RSA host key for hulul-ccm has changed,

and the key for the according IP address 10.226.100.10

is unchanged. This could either mean that

DNS SPOOFING is happening or the IP address for the host

and its host key have changed at the same time.

Offending key for IP in /home/drfuser/.ssh/known_hosts:8

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

@ WARNING: REMOTE HOST IDENTIFICATION HAS CHANGED! @

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

IT IS POSSIBLE THAT SOMEONE IS DOING SOMETHING NASTY!

Someone could be eavesdropping on you right now (man-in-the-middle attack)!

It is also possible that the RSA host key has just been changed.

The fingerprint for the RSA key sent by the remote host is

72:d0:58:93:dd:7a:42:cf:8d:ec:90:23:c7:47:ab:19.

Please contact your system administrator.

Add correct host key in /home/drfuser/.ssh/known_hosts to get rid of this message.

Offending key in /home/drfuser/.ssh/known_hosts:9

RSA host key for hulul-ccm has changed and you have requested strict checking.

Host key verification failed.

----> END Standard Error

Kindly your advice

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

you might be hitting:

CSCsi60851

Backup failed after re-image the server

since it mentions you need to get access to /home/drfuser/.ssh/known_hosts:9 this requires root access, you need to open a TAC case for that

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate