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New Member

CCM cannot register the voice gateway

After configuring the voice gateway, the command 'sh ccm-manager' shows me that the CCM is registered from the voice gateway, but from the the CCM GUI the status is REGISTRATION : Not registrered

IP Address : unknown.

Could you please help !!

NOT REGISTERED. The call manager c

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: CCM cannot register the voice gateway

that link is not even working, layer 2 is down

check the framing, line-code and also the isdn switchtype. maybe you'll need to call your telco to verify your settings are correct to get the link up

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
7 REPLIES
Cisco Employee

Re: CCM cannot register the voice gateway

does the domain name in cucm matches the hostname + domain if configured?

is the right ISR model selected?

are you configuring the right card in the right slot??

do you already have all the config in the ISR?

if you have dial-peers do they have the application mgcpapp configured??

if possible post your config and let us know the servers ip

BTW, show ccm only shows the udp keepalives being sent and received, not the real registration

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: CCM cannot register the voice gateway

Hi,

The voice-gateway is a 2801 with VWIC-2MFT-E1 in slot 1, no pb for this.

Pls find enclosed the config file.

The CCM ip address is 10.100.9.225 and the voice gateway have on Fast0/1 the address 10.100.9.230.

Bst

New Member

Re: CCM cannot register the voice gateway

Hi, Can you confirm what is the output when you use the "sh isdn status" command. Does the Layer2 shows "Multiple Frame Established" or "TEI Assigned".

New Member

Re: CCM cannot register the voice gateway

Also confirm whats the model of Router you are using.

New Member

Re: CCM cannot register the voice gateway

Hi,

Here the router type :

flash:c2801-advipservicesk9-mz.124-11.T_64_192.bin

card : VWIC-2MFT-E1 / PVDM2-64

Regards

New Member

Re: CCM cannot register the voice gateway

Hi,

It shows TEI_ASSIGNED

Regards

Cisco Employee

Re: CCM cannot register the voice gateway

that link is not even working, layer 2 is down

check the framing, line-code and also the isdn switchtype. maybe you'll need to call your telco to verify your settings are correct to get the link up

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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