You would need to parition your system into 2 groups which would require seperate Calling Search Space per group with access to seperate route patterns. One set of CSS would have access to route patterns where the CLID is overwrriten on it, and the other CSS would have access to route patterns that have "use external phone number mask" checkbox checked.
Just need your help to answer the following question:
1)I have two line line 1 & line 2.
2)Line 1 is used for incoming calls
Line 2 is for outgoing calls.
3)customer wants to take Hunting/DID numbers for Line 1.
4)I have written an IVR script, which uses a place call to call out.
Q. Is it possible for IVR to generate/send CLID with an outgoing call, which I input from IVR..
I was thinking the following: place call uses Call control GP ID & dialog group Ids, which are actually tied to a JTAPI trigger.The JTAPI trigger is related to the CTI ports in the CCM using which place call calls out.
So in my script I use the nested IF:
IF a var=1
place call(gp ID1, Diglog Group say 1)
else IF var=2
place call(gp ID1, Dialog Group say 1).
and in CCM for CTI port pertaining to gpid1/Dialogue id 1, I can set the outgoing caller ID under "external phone mask".
Telco recognises these numbers since on their cloud, since this is a DID/hunting number.
The idea is called party can return the call on this CLID if they miss tanswering this call.
This is similar to on the IP Phone sending it's DID to the PSTN cloud.
5)Any other thought from your side how this can be achieved.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.