tks, i tink the important thing is whether CallPilot can turn on/off cisco MWI. normally, if voice mail supports SMDI or out-of-band singalling, then it can connect to cisco. but i don't know whether Callpilot can support SMDI or not.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...