cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
718
Views
0
Helpful
3
Replies

CCM core dump 8.5.1 SU1

Erick Bergquist
Level 6
Level 6

Anyone seen this core dump before on ccm process?  Not finding any bugs that match on cisco / hot RSS feeds / etc yet. I know should probably do SU3 or latest 8.6, but wondering if anyone seen this before...

Syslogs at time of CCM service core dump. This was just before midnight when system use is low and there was nothing really going on, no backup active yet, etc. Traces gone from time of the dump.

Date: Mar 6 23:21:47

Machine Name: CCM

Severity: Critical

App ID: Cisco CallManager

Message: : 46640: CCM: Mar 07 2012 05:21:47.961 UTC : %UC_CALLMANAGER-2-CallManagerFailure: %[HostName=CCM][IPAddress=1.2.3.4][Reason=4][Text=][ClusterID=CCM-Cluster][NodeID=CCM]: Indicates an internal failure in Unified CM

Date: Mar 6 23:21:47

Machine Name: CCM

Severity: Critical

App ID: Cisco CallManager

Message: : 46641: CCM: Mar 07 2012 05:21:47.961 UTC : %UC_CALLMANAGER-2-CallManagerFailure: %[HostName=CCM][IPAddress=1.2.3.4][Reason=4][Text=CCM Intentional Abort: SignalName: StationInitKeepAliveTimeout, DestPID: StationInit[2:100:50:1]][ClusterID=CCM-Cluster][NodeID=CCM]: Indicates an internal failure in Unified CM

Core Dump Analysis:

Continue (y/n)?y

Using host libthread_db library "/lib/tls/libthread_db.so.1".

Core was generated by `/usr/local/cm/bin/ccm'.

Program terminated with signal 6, Aborted.

Reading symbols from /lib/csa/libcsa.so.6...done.

Loaded symbols for /lib/csa/libcsa.so.6

Reading symbols from /usr/local/cm/lib/libuuidpp.so...done.

Loaded symbols for /usr/local/cm/lib/libuuidpp.so

Reading symbols from /usr/local/cm/lib/libJNIPIWriter.so...done.

Loaded symbols for /usr/local/cm/lib/libJNIPIWriter.so

Reading symbols from /usr/local/cm/lib/libpcre.so.0...done.

Loaded symbols for /usr/local/cm/lib/libpcre.so.0

Reading symbols from /usr/local/cm/lib/libdbnotify.so...done.

Loaded symbols for /usr/local/cm/lib/libdbnotify.so

Reading symbols from /usr/local/cm/lib/libldap-2.4.so.2...done.

Loaded symbols for /usr/local/cm/lib/libldap-2.4.so.2

Reading symbols from /usr/local/cm/lib/liblber-2.4.so.2...done.

Loaded symbols for /usr/local/cm/lib/liblber-2.4.so.2

Reading symbols from /usr/local/cm/lib/libdbl.so...done.

Loaded symbols for /usr/local/cm/lib/libdbl.so

Reading symbols from /usr/local/cm/lib/libpreferences.so...done.

Loaded symbols for /usr/local/cm/lib/libpreferences.so

Reading symbols from /usr/local/cm/lib/libodbc++-mt.so.4...done.

Loaded symbols for /usr/local/cm/lib/libodbc++-mt.so.4

Reading symbols from /usr/local/cm/db/informix/lib/cli/libifdmr.so...done.

Loaded symbols for /usr/local/cm/db/informix/lib/cli/libifdmr.so

Reading symbols from /usr/local/cm/db/informix/lib/cli/libthcli.so...done.

Loaded symbols for /usr/local/cm/db/informix/lib/cli/libthcli.so

Reading symbols from /usr/local/cm/db/informix/lib/esql/libifgls.so...done.

Loaded symbols for /usr/local/cm/db/informix/lib/esql/libifgls.so

Reading symbols from /usr/local/cm/lib/libCryptoUtil.so...done.

Loaded symbols for /usr/local/cm/lib/libCryptoUtil.so

Reading symbols from /usr/local/cm/lib/libxerces-c.so.27...done.

Loaded symbols for /usr/local/cm/lib/libxerces-c.so.27

Reading symbols from /usr/local/platform/lib/libACE.so.5.5.1...done.

Loaded symbols for /usr/local/platform/lib/libACE.so.5.5.1

Reading symbols from /usr/local/cm/lib/libstlport.so.5.1...done.

Loaded symbols for /usr/local/cm/lib/libstlport.so.5.1

Reading symbols from /lib/libresolv.so.2...done.

Loaded symbols for /lib/libresolv.so.2

Reading symbols from /usr/local/cm/lib/libcurl.so.4...done.

Loaded symbols for /usr/local/cm/lib/libcurl.so.4

Reading symbols from /usr/lib/libz.so.1...done.

Loaded symbols for /usr/lib/libz.so.1

Reading symbols from /lib/libcap.so.1...done.

Loaded symbols for /lib/libcap.so.1

Reading symbols from /lib/libgcc_s.so.1...done.

Loaded symbols for /lib/libgcc_s.so.1

Reading symbols from /lib/tls/libc.so.6...done.

Loaded symbols for /lib/tls/libc.so.6

Reading symbols from /lib/tls/libpthread.so.0...done.

Loaded symbols for /lib/tls/libpthread.so.0

Reading symbols from /lib/tls/libm.so.6...done.

Loaded symbols for /lib/tls/libm.so.6

Reading symbols from /lib/tls/librt.so.1...done.

Loaded symbols for /lib/tls/librt.so.1

Reading symbols from /lib/libdl.so.2...done.

Loaded symbols for /lib/libdl.so.2

Reading symbols from /lib/tls/libuuid.so.1...done.

Loaded symbols for /lib/tls/libuuid.so.1

Reading symbols from /usr/local/cm/db/informix/lib/esql/libifglx.so...done.

Loaded symbols for /usr/local/cm/db/informix/lib/esql/libifglx.so

Reading symbols from /lib/libcrypt.so.1...done.

Loaded symbols for /lib/libcrypt.so.1

Reading symbols from /usr/lib/libstdc++.so.6...done.

Loaded symbols for /usr/lib/libstdc++.so.6

Reading symbols from /usr/lib/libidn.so.11...done.

Loaded symbols for /usr/lib/libidn.so.11

Reading symbols from /usr/lib/libgssapi_krb5.so.2...done.

Loaded symbols for /usr/lib/libgssapi_krb5.so.2

Reading symbols from /usr/lib/libkrb5.so.3...done.

Loaded symbols for /usr/lib/libkrb5.so.3

Reading symbols from /lib/libcom_err.so.2...done.

Loaded symbols for /lib/libcom_err.so.2

Reading symbols from /usr/lib/libk5crypto.so.3...done.

Loaded symbols for /usr/lib/libk5crypto.so.3

Reading symbols from /lib/ld-linux.so.2...done.

Loaded symbols for /lib/ld-linux.so.2

Reading symbols from /lib/libnss_files.so.2...done.

Loaded symbols for /lib/libnss_files.so.2

Reading symbols from /usr/local/cm/db/informix/lib/esql/igo4a304.so...done.

Loaded symbols for /usr/local/cm/db/informix/lib/esql/igo4a304.so

#0  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  ====================================

backtrace

===================================

#0  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

#1  0x04fd4825 in raise () from /lib/tls/libc.so.6

#2  0x04fd6289 in abort () from /lib/tls/libc.so.6

#3  0x08426127 in preabort () at ProcessCMProcMon.cpp:80

#4  0x084276b3 in CMProcMon::verifySdlTimerServices () at ProcessCMProcMon.cpp:774

#5  0x08427ed8 in CMProcMon::callManagerMonitorThread (cmProcMon=0xb25528b0) at ProcessCMProcMon.cpp:411

#6  0x008a2bf3 in ACE_OS_Thread_Adapter::invoke (this=0xcb95ce8) at OS_Thread_Adapter.cpp:94

#7  0x008630a3 in ace_thread_adapter (args=0x0) at Base_Thread_Adapter.cpp:137

#8  0x0045a3cc in start_thread () from /lib/tls/libpthread.so.0

#9  0x05078f0e in clone () from /lib/tls/libc.so.6

====================================

info registers

====================================

eax            0x0     0

ecx            0x6adc   27356

edx            0x6      6

ebx            0x783    1923

esp            0x6a3aba4        0x6a3aba4

ebp            0x6a3abb8        0x6a3abb8

esi            0x6adc   27356

edi            0x50d7ff4        84770804

eip            0x93c7a2 0x93c7a2

eflags         0x202    514

cs             0x73     115

ss             0x7b     123

ds             0xc02d007b       -1070792581

es             0x7b     123

fs             0x0      0

gs             0x33     51

====================================

info threads

====================================

   49 process 1923  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  48 process 10476  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  47 process 23835  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  46 process 23864  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  45 process 23865  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  44 process 23882  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  43 process 24085  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  42 process 24100  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  41 process 24102  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  40 process 24450  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  39 process 24451  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  38 process 24498  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  37 process 27251  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  36 process 27252  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  35 process 27253  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  34 process 27254  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  33 process 27255  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  32 process 27256  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  31 process 27257  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  30 process 27258  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  29 process 27331  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  28 process 27332  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  27 process 27333  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  26 process 27334  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  25 process 27335  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  24 process 27336  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  23 process 27337  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  22 process 27338  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  21 process 27339  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  20 process 27340  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  19 process 27341  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  18 process 27342  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  17 process 27343  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  16 process 27344  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  15 process 27345  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  14 process 27346  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  13 process 27347  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  12 process 27348  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  11 process 27349  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  10 process 27350  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  9 process 27351  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  8 process 27352  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  7 process 27353  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  6 process 27354  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  5 process 27355  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  4 process 27357  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  3 process 27358  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

  2 process 27359  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

* 1 process 27356  0x0093c7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2

Thanks

3 Replies 3

memo.perlop
Level 1
Level 1

Do you have any answer about this issue? we have the same problem also with the same version

thanks in advance

No, I did not find solution for this yet and it has only happened the one time.

memo.perlop
Level 1
Level 1

The core dumps were related to a ccm loop

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: