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New Member

CCM Corporate Directory

The Corporate Directory is not showing on my IP Phones. What could be the issues. I am using a CCM4.1(3)with combination of Cisco 7912, 7911 and 7940 IP Phones.

7 REPLIES

Re: CCM Corporate Directory

Check Enterprise parameters > Phone URL parameters > URL Directories: parameter should look like: http://CM_IP:8080/ccmcip/xmldirectory.jsp

don't have CM4 but I believe settings were same like on newer versions.

rate if this help

Hall of Fame Super Red

Re: CCM Corporate Directory

Hi Peter,

Just to add a note to the good info from Konrad (+5 points here Konrad :)

For CCM 4.x;

Directory http://x.x.x.x/CCMCIP/xmldirectory.asp

(where x.x.x.x is the CCM IP Address)

This is an excellent doc;

Fixing Issues with Corporate Directory Lookup from the Cisco IP Phone

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a008009463a.shtml

Cheers!

Rob

New Member

Re: CCM Corporate Directory

Thanks for your contribution. I have tried all that's written on the link http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a008009463a.shtml But I still have challenges. On the IP Phone, I expect to see the directories but it challenges me with authentications. Please see the attached for more advice. Thank you.

New Member

Re: CCM Corporate Directory

Thanks for your contribution. I have tried all that's written on the link http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a008009463a.shtml But I still have challenges. On the IP Phone, I expect to see the directories but it challenges me with authentications. Please see the attached for more advice. Thank you.

Hall of Fame Super Red

Re: CCM Corporate Directory

Hi Peter,

Have a look at this thread that deals with this question. There are excellent answers from Gonz and Stoyan;

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified Communications and Video&topic=IP Telephony&CommCmd=MB?cmd=pass_through&location=outline@^1@@.1ddd69a5/1#selected_message

Hope this helps!

Rob

New Member

Re: CCM Corporate Directory

Hi Rob,

I could not find any thread when I opened the link. Please I need further help. Thank you.

Hall of Fame Super Red

Re: CCM Corporate Directory

Hi Peter,

Sorry buddy, I don't know why these don't paste properly but just copy paste the url into your browser :)

Cheers!

Rob

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