10-02-2009 01:27 AM - edited 03-18-2019 10:42 AM
The Corporate Directory is not showing on my IP Phones. What could be the issues. I am using a CCM4.1(3)with combination of Cisco 7912, 7911 and 7940 IP Phones.
10-02-2009 02:56 AM
Check Enterprise parameters > Phone URL parameters > URL Directories: parameter should look like: http://CM_IP:8080/ccmcip/xmldirectory.jsp
don't have CM4 but I believe settings were same like on newer versions.
rate if this help
10-02-2009 04:43 AM
Hi Peter,
Just to add a note to the good info from Konrad (+5 points here Konrad :)
For CCM 4.x;
Directory http://x.x.x.x/CCMCIP/xmldirectory.asp
(where x.x.x.x is the CCM IP Address)
This is an excellent doc;
Fixing Issues with Corporate Directory Lookup from the Cisco IP Phone
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a008009463a.shtml
Cheers!
Rob
10-05-2009 12:10 AM
Thanks for your contribution. I have tried all that's written on the link http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a008009463a.shtml But I still have challenges. On the IP Phone, I expect to see the directories but it challenges me with authentications. Please see the attached for more advice. Thank you.
10-05-2009 12:36 AM
Thanks for your contribution. I have tried all that's written on the link http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a008009463a.shtml But I still have challenges. On the IP Phone, I expect to see the directories but it challenges me with authentications. Please see the attached for more advice. Thank you.
10-05-2009 04:26 AM
Hi Peter,
Have a look at this thread that deals with this question. There are excellent answers from Gonz and Stoyan;
http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified Communications and Video&topic=IP Telephony&CommCmd=MB?cmd=pass_through&location=outline@^1@@.1ddd69a5/1#selected_message
Hope this helps!
Rob
10-06-2009 02:32 AM
Hi Rob,
I could not find any thread when I opened the link. Please I need further help. Thank you.
10-06-2009 04:19 AM
Hi Peter,
Sorry buddy, I don't know why these don't paste properly but just copy paste the url into your browser :)
Cheers!
Rob
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: