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Silver

CCM/CUCM - Alpha Call ID

Is it possible to set the Call ID name for outbound calls from CCM/CUCM. I've read that the Alerting Name on a device's line specifies the Call ID name, but am looking for clarification.

Obviously, this depends on our carrier passing whatever we send them which they don't typically do for the name but can do for the number up on request. At least in the US.

thanks,

Will

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: CCM/CUCM - Alpha Call ID

yes, it's the alerting name

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
8 REPLIES
New Member

Re: CCM/CUCM - Alpha Call ID

PRI or CAS?

Silver

Re: CCM/CUCM - Alpha Call ID

PRI

Cisco Employee

Re: CCM/CUCM - Alpha Call ID

yes, that's correct. just go to the GW config in CUCM and check

"Display IE delivery"

also as you already noted not all Telcos have this capability so best check with them before doing any changes in CUCM

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Silver

Re: CCM/CUCM - Alpha Call ID

So check "Display IE Delivery" to allow, but where is it set? In the "Alerting Name" on the device lines?

Cisco Employee

Re: CCM/CUCM - Alpha Call ID

as i mentioned, under gateway config on CUCM

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Silver

Re: CCM/CUCM - Alpha Call ID

Right. I understand. But where is the actual call id name value set? In the "Alerting Name" field on the phone lines?

thanks,

Will

Cisco Employee

Re: CCM/CUCM - Alpha Call ID

yes, it's the alerting name

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Silver

Re: CCM/CUCM - Alpha Call ID

Nice!

Thanks much,

Will

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