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New Member

CCM/CUE ?

I have a cisco 2811 with an AIM/CUE.  The license installed is for CCM. So.... i cant configure it to find the onboard CME.. 

If i were to come up with a Cisco CCM can i point the CCM to the CUE vise versa?

I then assume i will need to come up with some sort of PSTN Gateway for my PRI and Pots line...

Thanks for help in advance!

4 REPLIES
Cisco Employee

Re: CCM/CUE ?

Whats the CUE version, you could change it.

And yes, CUCM can be configured for CUE, theres no license or anything required on CUCM side

Sent from Cisco Technical Support iPad App

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Hall of Fame Super Silver

CCM/CUE ?

Depending on the version of CUE you may or may not need to change the CUE license, if I recall up until version 7 you needed a specific CUE license for CME vs CUCM, since version 7 you can simply run a CLI command to change the integration type from one to the other.

HTH,

Chris

New Member

CCM/CUE ?

Wouldnt happen to know that command line off the top your head would you?

Thanks Much!

Hall of Fame Super Red

CCM/CUE ?

Hi John,

You will need to use the call-agent command to switch from the "default" integration ccm to cme

Configuring the Call-Agent

#

Beginning with Cisco Unity Express version 7.1 and the use of CSL  licenses, the call agent is no longer determined by the license.

#

However,  you must configure the call agent by selection whether you are using  Cisco Unified CME or Cisco Unified Communications Manager, using one of  the two following methods:

#

During the post-installation process

#

After the service module boots up using the call-agent command

#

These methods are explained in the following sections:

#

Configuring the Call-Agent During the Post-Installation Process

#

Configuring the Call-Agent After Bootup

##

Configuring the Call-Agent During the Post-Installation Process

#

The  following output shows how to configure the call agent for Cisco  Unified CME as part of the post-installation process of the Cisco Unity  Express 7.1 or later image.


#

Note The post-installation process is not supported on all devices.


#

Would you like to manually adjust the system time (y,n)? no

#

executing app post_install

#

#

Enter Call Agent

#

       1) Cisco Unified Communications Manager (CUCM) -- default

#

       2) Cisco Unified Communications Manager Express (CUCME)

#

       #? : 1

#

       Setting Call Agent to CUCM

#
#

#

You can use the following show command to view the call-agent selection:

#

service-module# show call-agent 

#

Call-agent:         CUCM

#

##

Configuring the Call-Agent After Bootup

#

The  following output shows how to configure the call agent for Cisco  Unified Communications Manager after the service module boots up.  Because this operation is not reversible, you should use this method  with caution.

#

service-module# call-agent ccm

#

!!!WARNING!!!: This operation will

#

    a. permanently delete all non-local site related configuration

#

    b. reboot the system automatically

#

This operation is not reversible.

#

Do you wish to continue[n]? : yes

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel7_1/Licensing/Using_CSL.html#wp1091982

Cheers!

Rob

"Your life is worth much more than gold." 

- Bob Marley

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