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Community Member

CCM - Device update issue

Hi person,

I have an issue about a Cisco Unified CallManager 5.1.2.1000-11. When updating any information of a device (a phone 7911) and then clicking in "Save" I receive a message box with the following text: "Operation Completes By Date/time must be greater than current date/time".

The same occurs when updating others parameters of many devices (phones, in general).

If any person is already faced this problem, please, help me in solve it.

Thanks.

Regards,

BHS.

4 REPLIES

Re: CCM - Device update issue

there are many bugs for that error:

CSCsc60299

Internally found cosmetic defect: Duplicate

An error message is having a small problem.

CSCsc56111

Internally found moderate defect: Verified (V)

Some characters deleted in Phone Configuration page messages.

CSCeg54157

Internally found severe defect: Unreproducible

Updating a phone config shows error

CCM - Device update issue

I had the same problem and I resolved by changing the Certification Authority Proxy Function (CAPF) Information in the phone configuration page, by selecting No pending Operation instate of Install/Upgrade

Best Regards

Highlighted
Community Member

Thank you.  For me, changing

Thank you.  For me, changing "Certification Authority Proxy Function (CAPF) Information -> Certificate Operation" from "Delete" to "No Pending Operation" fixed this issue for me.  Again, thanks!  

Community Member

Re: CCM - Device update issue

That fixed it. Thank you

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