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Community Member

CCM log in Callmanager 6.1

Where can I find logs in CM 6.1 that are similar to the CCM logs in CM 4.x?

2 ACCEPTED SOLUTIONS

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Green

Re: CCM log in Callmanager 6.1

Community Member

Re: CCM log in Callmanager 6.1

You have to install RTMT on your system or unity server .you can download RTMT from plug-in from CCMAdmin page . choose Application > Plugins to download it to your PC and install it.Once RTMT you have option to download /erase whatever logs you want.

Go to Serviceability page, choose Trace > Configuration from the top menu.

And choose the server and the service for which you want to enable traces.

From the CallManager Administration page, from the top menu.

In RTMT to collect the files

1. Choose Tools > Trace & Log Central.

2. Double-click Collect Files.Choose the services and servers from which you want to gather trace files and then click Next:

Gogasca also corrcet and given the link you can refer that .

*HTH*Pls rate it*

2 REPLIES
Green

Re: CCM log in Callmanager 6.1

Community Member

Re: CCM log in Callmanager 6.1

You have to install RTMT on your system or unity server .you can download RTMT from plug-in from CCMAdmin page . choose Application > Plugins to download it to your PC and install it.Once RTMT you have option to download /erase whatever logs you want.

Go to Serviceability page, choose Trace > Configuration from the top menu.

And choose the server and the service for which you want to enable traces.

From the CallManager Administration page, from the top menu.

In RTMT to collect the files

1. Choose Tools > Trace & Log Central.

2. Double-click Collect Files.Choose the services and servers from which you want to gather trace files and then click Next:

Gogasca also corrcet and given the link you can refer that .

*HTH*Pls rate it*

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