cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
198
Views
0
Helpful
1
Replies

CCM services fails

cashqoo
Level 1
Level 1

hi,my ccm running on 4.1(3) is having problems with some services.

-Cisco IP Voice Media Streaming App

[able to start manual, but will stop shortly]

-CRA

[fails to start]

-DC directory

[fails to start]

this happens during a restart, couple of weeks back. it has been up and running for more than 1 year. not sure if it is due to the antivirus. its running trend micro office scan v8.0. is it supported?

i tried stopping the trend micro services, it didnt help either.

please advice.

cash

1 Reply 1

a.cruea1980
Level 3
Level 3

According to this: http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00807f4093.shtm

Trend Micro 8 is not supported.

With anti-virus, sometimes just stopping a service won't do the trick; you have to reboot the box, or completely uninstall the software due to the anti-virus either locking things down.

My suggestion is to uninstall Trend and see what flies.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: