Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

CCM to CME Voicemail issue

Hi all,

I have set up CCM 4.1(3) to talk to CME via a ICT (GK) trunk. Everything works ok except calls from a CCM phone over the ICT trunk do not get successfully forwarded to CUE (the call just drops). I can dial the VM pilot number direct from the CCM phones, it just appears to be when the CME phones forward on no answer or busy.

When i call from a PSTN phone the CME phone transfers to CUE fine.

I have checked codecs and everything is G711u for now to avoid any transcoding issues.

Any help would be greatly appreciated.

Many thanks,

Gary.

5 REPLIES
Green

Re: CCM to CME Voicemail issue

...Are you using the evil dial-plan pattern command in CME?

New Member

Re: CCM to CME Voicemail issue

I have tried it with and without the dialplan-pattern command.

Green

Re: CCM to CME Voicemail issue

Could you please attach detailed CCM trace and debug voice ccapin inout?

Include calling, called and timestamp.

Thanks

New Member

Re: CCM to CME Voicemail issue

Thanks for your help gogasca, i have just fixed it.

It was that the command "call-forward pattern .T" was missing. I had the "transfer-pattern .T" in, and i thought that was all that i needed.

Many thanks again,

Gary.

New Member

Re: CCM to CME Voicemail issue

Almost a year later and your solution helped me. +5 for you. Thanks for the assistance.

176
Views
5
Helpful
5
Replies
CreatePlease to create content