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CCM upgrade from 5.1.2 .2000 to 5.1.3.1000 failed

We are trying to upgrade from 5.1.2.2000 to

5.1.3.1000-12 so that the system can support 7965 and 7975 .error was encounter during the upgrade.Any infos would be greatly appreciated. below are partial log from the upgrade

08/28/2008 19:25:39 AppInstall|End cmdExec: Command: /common/download/5.1.3.1000-12//base_scripts/xml_writer.sh

/var/log/install/upgrade-results.xml upgrade-result description Upgrade of platform files failed -- succeeded|<LVL::Debug>

08/28/2008 19:25:39 AppInstall|Internal Error, File:instUtil.c:691, Function: logXmlError(), Invocation upgrade_os.sh

failed|<LVL::Critical>

08/28/2008 19:25:39 upgrade_install.sh|Cleaning up download...|<LVL::Info>

08/28/2008 19:25:39 upgrade_install.sh|Removing /common/download/cisco-ipt-k9-patch5.1.3.1000-12.*|<LVL::Info>

08/28/2008 19:25:41 upgrade_install.sh|Removing /common/download/5.1.3.1000-12|<LVL::Info>

08/28/2008 19:25:46 upgrade_install.sh|Cleaning up misc...|<LVL::Info>

08/28/2008 19:26:03 upgrade_install.sh|Dumping /usr disk usage to /usr/local/platform/conf/usr_du_out.txt|<LVL::Info>

08/28/2008 19:26:03 upgrade_install.sh|Cleaning up rpm_archive...|<LVL::Info>

2 REPLIES
Cisco Employee

Re: CCM upgrade from 5.1.2 .2000 to 5.1.3.1000 failed

could be this bug:

CSCsi10459

sd_ntp -add -s issue during L2 upgrade

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: CCM upgrade from 5.1.2 .2000 to 5.1.3.1000 failed

thks.resolve by cisco tac

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