Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

CCM User - Forward all Calls

We are currently running CUCM 9.1.   We have a concern with the "Forward All Calls"  setting in CCM User overriding a DN Config. setting.    An end user can forward their calls to an outside line from CCM User eventhough the CSS setting in the DN config is set to restrict forwarding to 4 digits (internal locals).  Is there a way to change the access/restriction on CCM User?  

Everyone's tags (2)
1 REPLY
Hall of Fame Super Red

CCM User - Forward all Calls

Hi Birni,

Hope all is well

Unless something has changed in CUCM 9.1, the user can enter a restricted

(by Forward CSS) number all they want via ucmuser but the call forward will be blocked

by the CSS and a fast busy returned to the caller. Not elegant but effective!

You could also set the Enterprise Parameters>Show Call Forwarding" value in CCMUser Parameters to False

so the users don't have the option at all.

Cheers!

Rob

"A smile relieves a heart that grieves" 

- Stones

522
Views
0
Helpful
1
Replies
CreatePlease to create content