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CCM user page options: Error Message on 7940 IP phone

7ffdffcf user was unable to be validated # 49 is the error message on the phone when the user tries to access the configured speeddials. When he hits Services button on the phone, to access the fastdials but the above mentioned error message pops up. He cannot get speeddials working using CCM user page.

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Community Member

Re: CCM user page options: Error Message on 7940 IP phone

I see this when the PIN on the user does not match the PIN configured on the subscribed services on the device. Try getting those in sync, and see if you still have an issue.

good luck!!

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