If I am in a situation by which my PUB is down, are users still able to make changes to CallForwarding on their lines? My first inclination is that it is not possible as the SUB is a read-only database but I wonder if anyone knows definitively.
You have not mentioned the CM version, but I'd assume you have CM 5.x or below. With these versions, yes you cannot do a Call Fwd when the publisher is down. No changes to the DB can be made when the Publisher is down and multiple features are disabled and one being Call Fwd.
With Communications Manager 6.0, the Database Read/Write Behaviour has been changed.
This being said, I'm not sure if this Feature has also been upgdated or not. But this for sure is on the RoadMap and the option to change Call Fwd settings when Publisher is down should be available soon.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...