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Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

CCM version urgent help

guys i have a new server and i installed it and when i checked its version in help it says CCM 4.2(1) other CCM has version 4.2(1) can someone please tell me how i am going to upgrade new CCM version to the old one. pleasse help me out as i have seen 100 of doc couldnt find it


Re: CCM version urgent help

Your older CCM has SR1 installed on it. On your new server you have only installed CCM. You need to install SR1 on it.

If you have valid support contract, you can download the SR from following link

In case this SR is not available for download, you will need to contact TAC.

New Member

Re: CCM version urgent help

Thanks for your help i cant find it though i have found sr1b...anyways mate how we gonn apply this patch to ccm??? cheers

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