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CCM4.2 - Microsoft Exchange Messaging - Tones

Hi!

We've integrated CCM4.2 with Microsoft Exchange 2007 Messaging. When an external call is made to the mail box number it does not accept the dialed numbers to choose options. When the call is made internally it works just fine.

Some configuration could be missing perhaps? Does someone know what could be the problem?

Ana

1 REPLY
Green

Re: CCM4.2 - Microsoft Exchange Messaging - Tones

Which type of GW you are using?

H323

MGCP

If H323 use dtmf alphanumeric

If MGCP configure bind commands and mgcp dtmf outbound.

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