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New Member

CCM4.2 record conversation

Hi,

I am using CCM4.2. How can I record the conversations for a phone in the network?

  • IP Telephony
1 ACCEPTED SOLUTION

Accepted Solutions
Gold

Re: CCM4.2 record conversation

Hi,

You must use a Recorder for a third party company.

Take a look to this two solutions:

Nice: www.nice.com

Witness (now is Verint): www.verint.com

There are conversations in this forum related to the recorders. You can find other venddors.

Hope this helps,

Juan Luis

2 REPLIES
Gold

Re: CCM4.2 record conversation

Hi,

You must use a Recorder for a third party company.

Take a look to this two solutions:

Nice: www.nice.com

Witness (now is Verint): www.verint.com

There are conversations in this forum related to the recorders. You can find other venddors.

Hope this helps,

Juan Luis

New Member

Re: CCM4.2 record conversation

Thanks.

That is what I need.

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