CCM5.1.1-Phone Registration Issue

sundarr · ‎07-13-2007

Hi

I have a CCM with the below versio.

System version: 5.1.1.3000-5

Administration version: 1.1.0.0-1

When I try to register a 7970 Phone, I get the following message: Registration rejected: Error DBConfig.

Auto registration is enabled on the Call Manager.

By using RTMT i analyzed the TFTP logs:

<?xml version="1.0" ?>

- <QueryResult>

- <Node name="<IP Address of CallManager>"

- <ServiceList>

- <ServiceName name="Cisco TFTP">

- <FileType name="sdi">

<FileName name="/var/log/active/cm/trace/ctftp/sdi/ctftp00000001.txt" modifiedDate="Fri Jul 13 15:04:45 BST 2007"

size="521852" />

</FileType>

</ServiceName>

</ServiceList>

</Node>

</QueryResult>

Any known bugs in this version of Call Manager for the registration?

Appreciate your response.

regards

Sundara

mchandak · ‎07-13-2007

To me this sounds like a Database Replication issue. How many CMs do you have in the cluster and in the Auto Registration CM Group, which server is the Primary Server ?

sundarr · ‎07-13-2007

2 Servers in the cluster.

in TFTP log server is the primary server.

chuckeplus · ‎07-22-2007

check licensing/license unit report...your likley out of licences