When you refer to 'trying' to update the phones using the BAT tool, do mean that it is failing for you?
You can certainly update the device settings through the BAT tool for changing the PC Port and Web Access amongst other settings.
Under the Update Phone option when you select the phones you require changing by using either a query or customer file, you simply enable the checkbox by the setting and change the field accordingly from enable to disabled for example.
You will only have access to the Product Specific Configuration Layout, if all the devices within the Query results are the Same Type and Protocol, i.e. if you results returns 7940 SCCP 7940 SIP & 7960 SCCP, you will not be present the options for Product Specific Configuration Layout, as there is no common Product.
Good to hear that you were able to work around the problem. The fact that you are not presented with the options to change the various device setting when using the query must be a bug and maybe worth raising with TAC if it causes you too many problems.
The reason is that on an earlier CCM release 5.0.x which I have in a lab, I certainly have the options to update these device settings.
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