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New Member

CCM5, can I have different rington on 2nd line?

I want to have a ringtone on 2nd line from ringlist.xml.

Advise please.

Thanks in advance,

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Re: CCM5, can I have different rington on 2nd line?

Hi John,

This setting is done on the phone itself. Via Settings>User Preferences>Rings

Once there you can select the Line that you want to set a ring for and Select>Play>Select>Save>Exit

And "Bob's your Uncle"!

Hope this helps!

Rob

3 REPLIES
Hall of Fame Super Red

Re: CCM5, can I have different rington on 2nd line?

Hi John,

Sadly you can only use one of the seven "built-in" rings for the "Distinctive Ring per Line" feature. This was first added in CCM 3.3 and has not changed :( Here is a clip from the CCM 3.3 Release notes;

Distinctive Ring per Line

This release adds support for seven distinctive ring patterns to Cisco IP phones 7914, 7940, or 7960. Phone users with multiline phones can configure a distinctive ring pattern for each line on the basis of a logical precedence or importance.

Hope this helps!

Rob

New Member

Re: CCM5, can I have different rington on 2nd line?

Thanks Rob,

seven built-in rings is enough to me but I cannot find out a parameter to set the 'distinctive ring' on DN configuation. how can I set?

John.

Hall of Fame Super Red

Re: CCM5, can I have different rington on 2nd line?

Hi John,

This setting is done on the phone itself. Via Settings>User Preferences>Rings

Once there you can select the Line that you want to set a ring for and Select>Play>Select>Save>Exit

And "Bob's your Uncle"!

Hope this helps!

Rob

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