I know am a little late in asking. But when i did install CUCM 6.0.1, there is an option to configure the CUCM as an auto attendant. When i point towards the applications menu it does show me a direction to configre auto attendant. My question is...
1) Can i only use this auto attendant feature to interact with incoming calls and route them off to an extension.
2) Can I use auto attendant on the same server as the Call agent or do i need a seperate server.
3) If i have CUCM business edition, can i use auto attendent from unity connection?
Thanks a lot mates.
P.S. I have also attached a screen of how the menu looks like
Thanks for the reply. It was an eye-opener. But I mistook the attendant console for an auto attendant. My bad... But i still didnt understand the difference between the both and plus the final question... Can CUCM Business edition be used to configure auto -attendant.
The in-built attendent consol is END of life now. It will be only supported in CUCM 7.X . New istallation of CUCM like 8.x will have to purchase CUBAC/CUDAC/CUEAC for the functionality. This will require another server. This is provided by our OEM partner arcsolutions.
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