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CCME-1 ring-back heard when being placed on hold.

I have two customers running CCME 4.0(3). At both sites, when they place a call on hold or call-park, the caller hears one ring before hearing the MOH. Is there anyway to disable that ring-back?

Thanks.

Mike.

2 REPLIES
Silver

Re: CCME-1 ring-back heard when being placed on hold.

It looks like a bug - CSCef40747

Hall of Fame Super Gold

Re: CCME-1 ring-back heard when being placed on hold.

No, the mentioned bug does not apply.

It's an old bug for CCM, junked status.

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