I have a CCME 4.2 and 7914 extension module.
Already loaded the firmware
89 280 Apr 30 2008 13:46:20 -04:00 Desktops/320x212x16/List.xml
90 49986 Oct 2 2008 10:21:38 -04:00 S00105000300.sbn
34185216 bytes available (93990912 bytes used)
load 7960-7940 P00308000500
load 7914 S00105000300
load 7931 SCCP31.8-2-2SR2S
load 7941 SCCP41.8-2-2SR2S
And the phone y configure whit addon
type 7961 addon 1 7914
But when the module starts, is with all the lights in red
Hi, did you recreate the cnf-files in telephony-service?
The commands you have in place are correct.
Is the cable connecting the 7961 and the 7914 fully engaged?
Is the 7961 functioning correctly? Does it have the correct firmware on according to your tftp-server commands? (8.2.2SR2S)
I have the same setup as you with no issues. I agree with Glenn, but do a debug tftp and see if the file are being requested.
load 7914 S00105000300
The debug tftp event do not send any output module in 7914 when I disconnect the phone, thus not charging the appropriate firmware.
that's going on?
Try ... turn on 'debug tftp events', disconnect the 7961 from the network (and power it off if it has a separate power supply), turn the 7914 off.
Ensure that the 7914-7961 cable is connected at the back, connect the 7961 to the network (and power on if separate supply), power up the 7914.
If nothing else you'll see the debug output of the 7961 accessing it's files, and in that mix should be the debug for the 7914. Post the output if you're not sure. (Don't forget 'terminal monitor' if you are connecting to the CUCME router remotely.
i am also facing the same problem with CCME 4.0, i have also tried by uploading the firmware of 7961 with 7914 but still the problem is same !!!! hey jmecklenburg if you have resolved the issue can you please share what u did ???
You could help us a bit if you tell which of the thing you tried ;)
Also you could state the platform and exact IOS version.
Hi jmecklenburg, i have fixed the issue ... i load S00104000100.sbn in flash ... try to upload this file ....
We faced the same problem using the same files. We solved the problem by using the command :
By default it seems to be perphonetype. And it seems that the phone doesn't load the 7960-7914-2.cnf.xml (which is its type) but only the 7960.cnf.xml. So it does not load the 7914 firmware.