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CCME:Call Detail Records

Hi,

We are running CCME 4.1.

In CCME at the most we can see 500 call entries(CDR).

We are planning to use third party application to provide CDR records(like CCM).

Please let me know any configuration parameters needs to be added on CCME so that the call details from CCME are dumped on the PC where the Third party application is running.

Regards,

1 REPLY
Hall of Fame Super Red

Re: CCME:Call Detail Records

Hi KM,

The required config info related to each method is described in the following;

Monitoring Call Activity

NMS systems can retrieve CDRs and call history information in any of the following ways:

Cisco Unified CME GUI

Syslog or RADIUS servers

SNMP CISCO-DIAL-CONTROL-MIB and CISCO-VOICE-DIAL-CONTROL-MIB

Voice performance statistics from Cisco Unified CME

This doc describes how you can monitor call activities, CDR logs, billing records, and voice performance statistics in more detail.

http://www.cisco.com/en/US/customer/products/sw/voicesw/ps4625/products_implementation_design_guide_chapter09186a00805f07a6.html#wp1076106

Hope this helps!

Rob

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