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Community Member

CCME Conferencing external parties

Hi All,

I'm running CCME 4.0 and can set up a 3 way conference for internal numbers but I can establish a conference call with an external number - the phone just displays "Can not create conference"

I'm assuming it's possible but I've just missed a step somewhere - any suggestions?

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Re: CCME Conferencing external parties

Hi John,

This sounds like a Transcoding issue. Have a look at this good doc that explains the need for DSP resources for Conferencing External Parties;

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_configuration_guide_chapter09186a00806a8015.html

Hope this helps!

Rob

2 REPLIES
Hall of Fame Super Red

Re: CCME Conferencing external parties

Hi John,

This sounds like a Transcoding issue. Have a look at this good doc that explains the need for DSP resources for Conferencing External Parties;

http://www.cisco.com/en/US/products/sw/voicesw/ps4625/products_configuration_guide_chapter09186a00806a8015.html

Hope this helps!

Rob

Community Member

Re: CCME Conferencing external parties

Thanks Rob,

You were right on the money. Thanks for the link, it was very helpful

Thx

:)

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