ccme divert to cue

[alexis.katsavras]

Hi there,

I have 2 ccme Site A and Site B and both have cue integrated. Calls between them work fine.

The issue I have is when a call get diverted to cue due to the extension not answering or been busy.

So if from Site A I make a call to Site B and the call get diverted to Site B CUE the call gets cut off. After some debugging I found that this due to the fact that Site B ccme diverts the call to the CUE pilot number 7777 and that is a number that Site A ccme does not know how to route to.

If I add a dial-peer on Site A ccme with destination 7777 and ip address of the Site B ccme it works and the issue is resolved. My question is can this issue be resolved with the extra dial-peer on Site A as this solution dose not scale?

Thanks

Alexis

[boris.kudr · Accepted solution]

Hi Alexis,

Add the following commands to disable redirection on the CME:

voice service voip

no supplementary-service h450.2

no supplementary-service h450.3

Insteat sending redirection info to the originating CME it will hairpin the call to CUE.

More info here:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmetrans.html#wpxref44614

Cheers,

Boris

[alexis.katsavras]

Just what i was looking for.

Thanks

Alexis