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CCME Hunt groups

Hi All,

I am running CCME version Version 4.1(0) and am having an issue with a Longest Idle hunt group.

The hunt group is set up as follows

ephone-hunt 1 longest-idle

pilot 10000

list 10023, 10019, 10005

final 10008

timeout 10, 10, 10

According to the customer the DN 10019 stops taking calls and the other two are left answering all the calls.

After a series of calls I can see via the show ephone-hunt that that 10019 shold take the next call as its onhook time stamp is the lowest but it does not.

I am not sure if this is a CCME version issue or a Phone issue.

Has anyone seen this sort of issue before?

Cheers

Bryan

1 REPLY
Hall of Fame Super Gold

Re: CCME Hunt groups

Afraid you have to contact the TAC on this one as it appears to be a bug.

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