We are having issues with IP Phones randomly not being able to answer or make phone calls on our CallManager Express voice router. They can see the call being presented on the display, but cannot answer it. When they pick up the handset
it also doesn't start a new call. When the phone is unplugged and reset it works again. This is completely random, and I see no errors in the switch/router logs. We are running CME 12.4(11) XJ4
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...