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CCME MOH problem

hi

i have copy the new .au file to the flash: and enter the command below:

telephony service

no moh old-music.au

moh new-music.au

But after actions above i can't hear the music when i use the hold ,what is the problem? Is some other action need or .au file is not availale?

thanks very much !

1 REPLY
Cisco Employee

Re: CCME MOH problem

What is the format of the file?

It needs to be 8bit 8Khz Mono G711ulaw

Does it play on your PC/laptop?

MoH in CME is only available for external users. It will not work for internal extensions palcing each other on hold.

If you are placing external users on hold and it does not work then try reload the router.

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