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CCME phone config problem

I am having trouble configuring receptionist phones. Both are 7961 with 7914 side cars, I want both phones to ring simultaneously. So if a call comes in on the extension associated with ephone-dn 12 both phones ring on button 1.

Right now it works unless ephone 20 is off hook, then ephone 19 does not ring or display the additional call

ephone  19

device-security-mode none

mac-address 001E.7AC4.A2B8

type 7961 addon 1 7914

button  1o12,22 2o6,26 3o7,27 4m14

button  5m11 6m13 7m21 8m17

button  9m18 10m20 11m19 12m15

button  13m16 14m3 15m23 16m24

button  17m25 18m10

!

!

!

ephone  20

device-security-mode none

mac-address 001E.7AC5.5D51

username "NKujawa" password 0000

type 7961 addon 1 7914

button  1:12 2:6 3:7 4m14

button  5m11 6m13 7m21 8m17

button  9m18 10m20 11m19 12m15

button  13m16 14m3 15m23 16m24

button  17m25 18m10

!

1 REPLY
Hall of Fame Super Gold

Re: CCME phone config problem

You basically have two choices:

Upgrade to IOS 12.4(22)YB5 or newer, use octo-line DN, that will behave as you desire.

or

Configure multiple DNs with the same number, huntstop channel, place them in overlay (o or c separator) on button.

I would recommend the first.

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