Hi, i want to route a call based on the calling number over pots. For example all the calls with the calling number 650xxx and the called number 977xxxx go to a particular hunt-group.
I have configured the dialpeer 7 and 8 with the "answer-addres" command, and the translation-profile 10, to change the called number to the extension number 18. By default all calls with the called number 977xxxx goes to the extension 29 (num-exp command), but all the incoming calls with the calling number 650xxx goes to the dial-peer 1 and 2, and ingnore the dial-peers 7 and 8
First of all, for incoming DP, the port command is ignored. This is a recent change, in older IOS it was not like that. This means you can eliminate DP 2 and 8.
Now for the problem, I'm afraid that DP selection in IOS is not sophisticated enough to understand that you want an incoming DP matching both "answer-address" and "incoming called-number", to have precedence over one with only "incoming called-number".
Would be possible for you to remove "incoming called-number" on DP 7 ?
I can remove the incoming "called-number" on the lab, but it is a mandatory on the real scenario, because calls are routed by the calling number too.
There is a 977xxx number for support calls and a diferent 977xxx for comercial information. Some operators don't speak language "A" that comes from 650xxxx calls, so i need to route calls from 650xxxx calling support and comercial to operators that speak "A", and the rest route the calls to the other operators.
A little schema:
Calling 650xxx - called 977xxxx1 -----> support language A
Calling 650xxx - called 977xxxx2 -----> comercial language A
Calling Any minus 650 - called 977xxx1 ----> support language B
Calling Any minus 650 - called 977xxx2 ----> support language B
Yes I understand the scenario. What is happening is that the first DP (in numeric order) that has match for called number,is immediately used and the search stops.
So, please try reversing the numbering of the dial-peers. Have the lower one configured with "answer-address" only, and modify the called number as required. For the higher number, use called-number and again modify as required.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
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